Shipping & Delivery Policy

Effective date: 24 October 2026

Where we deliver

We deliver across India to all PIN codes served by our courier partners. We don't ship outside India at the moment.

Shipping charges

Free — the price you see at checkout is all you pay.

Dispatch time

Orders are usually dispatched within 2–3 business days of payment. Some consignments — for example large or framed paintings, or orders with several items — can take longer to pack safely; if yours will, we'll let you know.

Delivery time

After dispatch, delivery usually takes 3–7 business days depending on your location. Remote areas may take a little longer.

Tracking your order

You can follow your order's status — Processing, Shipped, Delivered — under My Orders on the website and in the app, and the app notifies you when it changes. For the courier's tracking number, email us any time.

Packaging

Paintings are packed to protect them in transit — rolled in a sturdy tube or packed flat with protective layers, depending on the artwork.

Delivery problems

  • Please make sure your address, PIN code and phone number are correct — the courier may call you before delivering.
  • If a parcel comes back to us because the address was wrong or nobody was available after repeated attempts, we'll contact you to arrange re-delivery.
  • If your painting arrives damaged, see our Refund & Cancellation Policy.

Contact

Madhubani Paint — operated by Priti Kumari (sole proprietor)
36/3, 2nd Floor, 5th C Cross Road, Bhoopasandra, Sanjay Nagar
Bengaluru, Karnataka 560094, India
Phone: +91 77398 56364
Email: support@madhubanipaint.com